CTSHRM Leadership Seminar
September 13, 2018
Seminar registration includes
Fajita Lunch Buffet served by Don Nico's
Developing High-Performance Teams
11:30 AM to 2 PM
Penny Miller, SPHR, SHRM-SCP, CEBS
Businesses are increasingly turning to teams as a way
to increase productivity and encourage creativity and innovation. However, in general, teams only achieve 63% of their objectives. How do we move our teams from this average performance to high performance, with best-in-class results? We will dissect what it takes to develop and sustain high-performance teams in this presentation. With this seminar you will:
- Understand the factors that differentiate a high-performance team from most work teams
- Understand team dynamics and the skills required for teams to do their best work
- Understand the leadership skills and organizational culture that encourage development and sustainability of high-performance teams
About Penny Miller
Penny Miller was dragged into the HR field when she entered the Air Force after college with a degree in Biology from Purdue University. She received a Master’s degree in Management while stationed in the United Kingdom. Her final assignment was at Sheppard Air Force Base in Wichita Falls, TX, where she had responsibility for the HR functions for 12,000 employees, military and civilian, as well as approximately 40,000 students who attend technical training at the base annually.
After 21 years in the Air Force, Penny launched her civilian career, first as a headhunter for the construction industry and then as Director of HR for a large multi-specialty clinic. She progressed in that position to co-COO before starting her own HR consulting company, Venture HRO, LLC in 2007. In 2017, the company was renamed My HR Department.
Penny has a passion for helping companies become more profitable and she believes the primary leverage point to do that is the first-line supervisor. Penny has authored two books, focused on developing first-line leaders: Winning the War for Profit: Developing Leaders Where It Really Matters and Leadership in the Trenches: Developing Front-Line Leaders.
In addition to her consulting work, Penny is an adjunct instructor at Midwestern State University and Wayland Baptist University, teaching courses in management and human resources.
Penny has earned designation as a Senior Professional in Human Resources (SPHR), a SHRM-Senior Certified Professional (SHRM-SCP) and a Certified Employee Benefits Specialist (CEBS).
